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en we talk about quality, whether it is related to quality of product or process or the quality of human resources, the quality of nature which has very volatile or continuously moving. Quality products, processes or human resources will increase or even decreased at any time depending on how these factors work around him. If the quality problem is not a major concern in a company, then the company will not quickly respond to any deviations that occur quality and ultimately the company suddenly faced substantial problems that have been more difficult to handle.

Things like this usually occurs in well-established companies, which all run as normal and as if there are no significant problems. Even if there are proposals for improvements which will make a positive change, often less acceptable to and implemented within the company. With these conditions it will be difficult for a company grows and increases in productivity. Maybe in the short term these companies will survive, but not necessarily in the long term the company would survive. In reality all the company’s competitors vying to become the best try and dominate the market.

So, each company is required to build a modern quality system so that the quality of all the factors of production will be carried out continuous improvement that will ultimately increase profit. Practical steps that can be followed in order to implement continuous quality improvement.

First, it is imperative to create what the objectives of the sniper to the repair of goods or products and services, without goals we certainly would not be consistent in maintaining the quality continuously. Purposes such as when to quality service at a bank is timely, sincere and thorough.

The second step is to organize the work quality standards so that there are steps to work to stay awake all the time, these indicators are also needed to ensure quality. When we set goals that are important to further describe the purpose of practical measures, such as so-called genuine in service at the Bank is always a smile on our customers, well this needs to be done and measured.

The third practical step is to involve employees selutuh to reset goals and standards. Quality is a member aeluruh owned companies because it involves all employees is essential. Back to this example it is now necessary is to familiarize all employees smile all met one another, so that’s not just employees who deal with customers are smiling, but all of the Bank had a sincere smile.

If the steps mentioned there in a company then the quality is constantly enhanced and maintained will be achieved.

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